News / store news
On behalf of the entire Vaquero Store family, our hearts and prayers go out to all of those impacted by COVID-19. We also want to share our gratitude for the first responders, everyone in our healthcare industry, essential workers, and our military who are working tirelessly to keep America safe, healthy, running, and defended.
We are facing unprecedented challenges and uncertainty with each passing day. As you have stood by us, we want to assure you we stand united and committed to serving the needs of our customers, associates and communities. To date, we have been able to donate 1000 masks to local Dallas hospitals. Our associates that have been asked to stay home are receiving partial pay and our floor team is receiving small bonuses.
Please pardon delays during this time.
Due to the additional safety measures we're taking in our warehouses, we're experiencing delays in shipping orders and processing returns. We appreciate your patience and understanding as we work extra hard to ensure your safety as well as the safety of our teams, including:
• Increasing sanitization efforts and thorough cleanings of all areas
• Adhering to social distancing guidelines by staggering break times and expanding work spaces
• Securing reusable cloth masks to distribute to our employees
The health and wellbeing of our customers and colleagues is always our #1 priority. As we continue to navigate this time, know that we will get through it together.
Additionally, as needed or required, we have temporarily reduced our warehouse hours. We thank you for your continued support.
We’re in this together. Better days will return.
How to Find Your Ideal Fur Felt Hat Size
Today we decided to help you figure out what size of fur felt you should order.
You found the perfect hat for you. It's the right color, the right look, and it has the right character. Now, you go to place your order and you begin to wonder if the size you are choosing is the right one. Ordering online can be a challenge sometimes because you cannot physically try on the items but with some simple items around the house and the sizing chart here, you can rest assured that the hat you are buying is the right fit.
In the event that you do not have fabric measuring tape laying around, there is a simple substitution. Grab a shoe lace, or any string like flexible material and a ruler. Use the string to wrap it around your head and then measure the length of the string you used with a ruler to figure out the size.
If you still have questions about your hat size, you can always send us an email or give us a call and we would be happy to help you figure it out.
Black Friday and Cyber Monday Sales
Tis the season to be jolly, Fa la la la la la la la la!
Here at Vaquero Store we want to spread the cheer and invite all of our shoppers to save on their favorite Twinstone items from the comfort of their home.
As the holidays approach, we want to kick things off with discounts throughout the store. Some of our felts are already on sale and now you can get an extra 15% off on all headwear and boots! To get the discount, please use coupon BFCM15 at checkout.
If you are looking to get some holiday gifts for the family, friends or yourself (because why not?) this is a great time to shop!
The sale starts on Thanksgiving Day Thursday 22nd and ends on Cyber Monday 26th for a weekend of deals.
Our Retail Location Has Moved
We want to let all of you know that our retail location has moved from Broadway St.
Come visit us at the El Faro Center located in the corner of Alameda St and Vernon Blvd in space D15-20
Our online services and office has remained in the same place so you will see no interruption of service there.
Happy New Year!
We wanted to take some time today to wish everyone a Happy New Year 2016!
We hope that all of the new years resolutions get accomplished and that this year may bring good fortune to all. The team here wants to make sure that you know how much we appreciate you and we hope to serve you even better this year! Our goal is to improve on our customer service and provide you with more great products.
A Howdy Welcome Back
Our online relaunch has arrived! The site is 100% functional and we are eager to help you and hear from you! I know the road was long, and no one wanted the site to be ready more than us, but we are here now, celebrating! The champaign bottles popped and the cake is out. Of course, we can't have all of the fun so we figured we would start our inauguration with some giveaways.
To start things off, the first 10 customers who buy anything on the site will get a free shirt! These shirts were given to us by the USA Fur Felt Manufacturers at Twinstone
Secondly, let's spice things up. We will be including random freebies on the first 50 orders! These can be keychains, pins, coupon codes, accessories, and much more.
We shall keep bringing you the latest news on the blog and our social sites. Stay tuned for sales and much more!